The Minister Releases Documents at Renaissance Living Surrey Hills

The Minister Releases Documents at Renaissance Living Surrey Hills
27 May 2012

The Minister for Consumer Affairs, Michael O’Brien, launched two key industry documents at Renaissance Living Surrey Hills on the 10th of May 2012.

The documents “Good practice to address key issue” and “Internal dispute resolution guidelines” outline best practice for the retirement village industry and will be central to the forthcoming statewide education campaign that focuses on good relationships and communication between retirement village managers and residents.

The launch was attended by many key stakeholders including the Local Member, Mr Murray, and Director of Consumer Affairs, Phil D’Adamo, as well as representatives from

  • Retirement Village Association
  • Aged and Community Care Victoria
  • Residents of Retirement Villages Victoria
  • Housing for the Aged Action Group
  • Council on the Aging
  • Consumer Action Law Centre
  • Stockland
  • Lendlease

Minister O’Brien offered praise to Renaissance Living during his speech, commenting on the quality and suitability of the building and its facilities for people within the area. The documents were well received by the people on the day and most people stayed for morning tea and a tour of the village and its facilities.

The launch was attended by many key stakeholders including the Local Member, Mr Murray, and Director of Consumer Affairs, Phil D’Adamo, as well as representatives from

  • Retirement Village Association
  • Aged and Community Care Victoria
  • Residents of Retirement Villages Victoria
  • Housing for the Aged Action Group
  • Council on the Aging
  • Consumer Action Law Centre
  • Stockland
  • Lendlease

Minister O’Brien offered praise to Renaissance Living during his speech, commenting on the quality and suitability of the building and its facilities for people within the area. The documents were well received by the people on the day and most people stayed for morning tea and a tour of the village and its facilities.

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